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Tag Archives: Twitter
How do you know your client’s don’t Twitter?
The Golden Rule is Delusional: People want to be treated the way THEY want to be treated. Not the way YOU want to be treated.
You may know a lot of things about your customers, but you don’t know what each one of them had for breakfast based on what you had in your bowl this morning. Your own behaviors are not a good place to start when deciding how customers like to interact.
Industry-specific guides to Twitter, by profession.
Image via CrunchBase
The link below provides a compilation of links to industry-specific guides to using Twitter. Definitely worth a look, especially if you are considering incorporating Twitter into your marketing plan.
http://pistachioconsulting.com/featured-articles/industry-guides/
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Turn DM’s into PM’s
Image via CrunchBase
t.imo.im is an interesting application that provides Twitter users a way to turn their Direct Messages (DM’s) into Instant Messages (IM’s).
In essence t.imo.im it is taking the usual direct message conversation that you may have with someone and turning it into an instant messaging experience we have yet to see elsewhere. From initial tests we found it to have awesome potential. After playing around with t.imo.im for a little bit, there are actually some things that you NEED to know if you wish to use it.
http://thenextweb.com/apps/2010/04/16/instant-messaging-twitter-reality/?awesm=tnw.to_15yJm
Enjoy!
Followbase: A Twitter CRM Starter Kit
Image via CrunchBase
For those of you that are struggling to find a way to get started with Twitter as a Marketing and Customer Relations tool in your business, Followbase might be just what you are looking for. All you need to get started is a Twitter Account which you will then use connect to Followbase; which then scans your twitter stream and sorts them into four customer service related topics: Mentions, Ideas, Problems and Questions.
The service is still in Beta and for now, it’s free. So if you’ve been wondering how to leverage Twitter for your Business, this is one simple place to start.
Flock: A remarkable new web browser for social networking.
Internet Explorer has been pretty much my defacto web browser, but since getting involved with this whole “Social Networking” thing, I’ve been on a quest to find the best tool to coordinate all of my online activities–Facebook, Twitter, Picture Sharing, etc.
I’ve tested the Adobe Air desk top applications like TweetDeck, FaceDesk and others, but none seemed to allow the integration of all the services I track. Then I came across a new web browser called Flock. Primarily, I spend the majority of my time on Facebook and Twitter, as it seems these are the two sites that have risen to the top of the heap based on ease of use and the number of people using the services; and a person only has so many hours in a day, so keeping up with many more than that was proving to be quite a chore.
Posted in Tips
Tagged facebook, Flock, Flocker, MySpace, Social Networking, Twitter, WebBrowser
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