Tag Archives: Cloud Computing

“This is a wake-up call for cloud computing,” said Matthew Eastwood, an analyst for the research firm IDC, using the term for accessing services and information in big data centers remotely over the Internet from anywhere, as if the services were in a cloud. “It will force a conversation in the industry.” That discussion, he said, will most likely center on what data and computer operations to send off to the cloud and what to keep inside the corporate walls. But another issue, Mr. Eastwood said, will be a re-examination of the contracts that cover cloud services — how much to pay for backup and recovery services, including paying extra for data centers in different locations. That is because the companies that were apparently hit hardest by the Amazon interruption were start-ups that, analysts said, are focused on moving fast in pursuit of growth, and less apt to pay for extensive backup and recovery services. Amazon set up a side business five years ago offering computing resources to businesses from its network of sophisticated data centers. Today, the company is the early leader in the fast-growing business of cloud computing. In business, the cloud model is rapidly gaining popularity as a way for companies to outsource computing chores to avoid the costs and headaches of running their own data centers — simply tap in, over the Web, to computer processing and storage without owning the machines or operating software. Amazon has thousands of corporate customers, from Pfizer and Netflix to legions of start-ups, whose businesses often live on Amazon Web Services. Those reporting service troubles included Foursquare, a location-based social networking site; Quora, a question-and-answer service; Reddit, a news-sharing site; and BigDoor, which makes game tools for Web publishers. The problems companies reported varied, but included being unable to access data, service interruptions and sites being shut down. Amazon has data centers around the world, but the current problems have come from its big center in Northern Virginia, near Dulles airport. Amazon’s Web page on the status of its cloud services said on Friday that matters were improving but were still not resolved. A company spokeswoman said the updates would be Amazon’s only comment for now. Big companies, that have decided to put crucial operations on Amazon computers are apt to pay up for the equivalent of computing insurance, analysts sa...